top of page

RETURN POLICY

You have 24h from the date you received your order to exchange or return. Shipping fees will not be refunded.

SHIPPING

Normal processing time for orders is 72 hours during business days (Monday - Friday). No duties and extra fees.

ONLINE ORDERS

Once you have placed your order , you will receive a confirmation email with a link to track your order. Please be aware that we are not responsible for information which has been entered incorrectly such as your address. 

24/7 SUPPORT

Send us an at 

www.irisjewelry.com@gmail.com">www.irisjewelry.com@gmail.com or contact us via

WhatsApp 

+351 968 169 499

  DELIVERY 

Our orders are shipping from Portugal using a local shipping carrier CTT. Depending on your location international orders will be delivered in 7-10 days. 

BACK TO SENDER

The customer is responsible for all shipping costs involved in the returning process

bottom of page